City of Kobe offers “KOBE Free Wi-Fi” service for non-Japanese tourists, the largest scale Wi-Fi service of its kind in Japan!

As the use of mobile devices such as smartphones and tablet PCs has spread rapidly, the way that tourists access information while travelling is changing. As such, recently non-Japanese tourists are increasingly demanding better Wi-Fi access.

To meet these needs, the City of Kobe will provide over 3,000 “KOBE Free Wi-Fi” hotspots in main tourist areas and travel routes in the city starting from 31st July. (There are over 200,000 hotspots throughout Japan.)
This is the largest scale Wi-Fi service of its kind of any local government in Japan.

By offering this service, the city aims to make Kobe more user-friendly for non-Japanese tourists, as well as to further promote its inbound and MICE tourism.

How to use “KOBE Free Wi-Fi”
To use the service, please show your passport at the tourist information center, and you will be given a “KOBE Free Wi-Fi Card”. Using the ID and password on the card, you can access the service from your smartphone or tablet PC for 7 consecutive days starting from the first login. [Available to non-Japanese tourists only]


Tourism and Convention Division, Industrial Promotion Bureau, City of Kobe
TEL:078-322-6381
※Please contact us in Japanese.