[Updated travel advisory for Bangkok] Hi everyone, in view of the current situation in Bangkok, the following facilities will be extended to customers who purchased their tickets on or before 10 Jan 14 for travel to/from BKK on Tigerair, Tigerair Mandala or Tigerair Philippines between 11 Jan 14 to 17 Jan 14:
• Change their travel dates free of charge. Fare difference, if any, applies and such travel must be completed by 17 Feb 14.
• A free change to another destination. Fare difference, if any, applies and the travel must be completed by 17 Feb 14.
• Cancel their current booking and get a flight credit valid for 3 months for the same value as their purchase price. Such credit is only redeemable through the call centre and call centre fees are chargeable.
Thank you and have a good weekend ahead.