The World’s Top Airlines – Journey.ca 白菜价环球旅行

The results shown below show the final Global Airline Rankings in the 2013 World Airline Awards.

2013		2012
1	Emirates	8
2	Qatar Airways	1
3	Singapore Airlines	3
4	ANA All Nippon Airways	5
5	Asiana Airlines	2
6	Cathay Pacific Airways	4
7	Etihad Airways	6
8	Garuda Indonesia	11
9	Turkish Airlines	7
10	Qantas Airways	15
11	Lufthansa	14
12	EVA Air	13
13	Virgin Australia	12
14	Malaysia Airlines	10
15	Thai Airways	9
16	Swiss Int’l Air Lines	15
17	Korean Air	16
18	Air New Zealand	17
19	Hainan Airlines	20
20	Air Canada	19
21	South African Airways	25
22	Oman Air	23
23	Dragonair	21
24	AirAsiaz	22
25	Japan Airlines	35
26	Jetstar Airways	30
27	British Airways	28
28	China Southern Airlines	29
29	Virgin America	26
30	Aegean Airlines	24
31	Bangkok Airways	27
32	AirAsiaX	40
33	Austrian	39
34	Finnair	31
35	SilkAir	36
36	LAN Airlines	38
37	KLM	34
38	Virgin Atlantic	50
39	TAM Airlines	32
40	Air France	48
41	Hong Kong Airlines	45
42	Air Astana	53
43	Indigo	55
44	Norwegian	74
45	Delta Air Lines	57
46	jetBlue Airways	52
47	Brussels Airlines	63
48	Jetstar Asia	46
49	easyJet	41
50	China Airlines	33
51	Air China	37
52	Jet Airways	58
53	Vietnam Airlines	47
54	SAS Scandinavian	68
55	Copa Airlines	61
56	Air Seychelles	133
57	United Airlines	64
58	TACA	42
59	Air Berlin	65
60	Shenzhen Airlines	89
61	Aeroflot	85
62	Alaska Airlines	49
63	WestJet	43
64	Avianca	56
65	Transaero Airlines	72
66	China Eastern Airlines	44
67	Azul	54
68	SriLankan Airlines	70
69	Azerbaijan Airlines	—
70	Alitalia	83
71	Scoot	—
72	Air Mauritius	71
73	Icelandair	88
74	Southwest Airlines	51
75	Aer Lingus	97
76	Kulula	66
77	TAP Portugal	67
78	Air Nostrum (Iberia Regional)	62
79	Hawaiian Airlines	80
80	Thomson Airways	104
81	American Airlines	84
82	Tianjin Airlines	92
83	SpiceJet	81
84	American Eagle Airlines	60
85	Ethiopian Airlines	114
86	Air Transat	76
87	Tiger Airways (Singapore)	86
88	Porter Airlines	90
89	Peach	—
90	Philippine Airlines	102
91	Germanwings	112
92	Iberia	109
93	Kenya Airways	78
94	S7 Airlines	143
95	Air Pacific (Fiji Airways)	96
96	Gulf Air	82
97	US Airways	126
98	NIKI	75
99	Vueling Airlines	115
100	Royal Jordanian Airlines	94

World Airline Awards

The World Airline Awards are a primary benchmarking tool for Passenger Satisfaction levels of airlines throughout the world, delivering a unique survey format based on analysis of business and leisure travellers, across all cabin travel types (First Class, Business Class, Premium Economy Class and Economy class passengers).

Air travellers completed an online survey questionnaire about their experience with airlines on the ground and onboard, during a 10-month period. The survey measures passenger satisfaction across more than 40 key performance indicators of airline front-line product and service – including check-in, boarding, onboard seat comfort, cabin cleanliness, food, beverages, inflight entertainment and staff service. The Survey covered over 200 airlines, from the largest international airlines to smaller domestic carriers.