越南芽庄的金兰国际机场的总监否认机场工作人员周一（5月2日）在飞机延误导致冲突时，殴打中国的游客。
此前，中国媒体报道说，越南芽庄机场周一晚上因边检人员向中国游客索取小费，而引起冲突。
越南芽庄的金兰国际机场的总监潘黎宦（Phan Le Hoan）对越南媒体说，周一越南航空公司飞上海的航班延误，在等待了3个小时后，几名乘客情绪愤怒。
潘黎宦说，一名中国乘客冲撞了一名安检官员，并试图抢夺一个“工作工具”，迫使后者将其夺回。
他说：“虽然安全官员告诫他们停止，几名乘客继续不停地发脾气。他们（安全官员）因为语言不通只能动作示意。”
他说：“根本没有殴打乘客。”
中国几家网络媒体都报道说，周一一些中国乘客在金兰机场遭到殴打，并被索要贿赂。
有关报道说，很多中国乘客在飞机延误大约5小时的情况下，对机场工作人员的态度和行为感到不满，而一些越南官员甚至索要贿赂。
潘黎宦说，他“不清楚”是否有人收取了金钱贿赂。
芽庄近年来中国游客大增。金兰机场在其南部约36公里处。潘黎宦说，金兰机场每天都会有约2千名中国乘客抵离。
芽庄位于越南中部，是著名的海滨城市和港口城市，这里有越南最好的海滩，同时也是越南最适合潜水的旅游地段。
以上为4日表态————————以下为5日声明
据越南《青年报》报道，潘黎宦称，2日由于飞往中国上海的飞机晚点，中国游客在等候区略有骚动。机场监控显示，一名名为阮文泰的保安要求一名中国乘客坐下，被拒绝后击打了该乘客的背部。目前，阮文泰已经被停职，等待进一步的处罚。
此前，一些中国网站称中国游客在金兰国际机场被殴打并被索取小费。4日下午，潘黎宦曾表示，他坚信没有发生任何殴打乘客的事件。
潘黎宦在5日的声明中表示，他为4日的表态道歉，“由于员工不诚实和不恰当的报告，我得到了不实信息”。但他表示，除了上述击打乘客背部之外，并没有其他对乘客的殴打事件，也没有任何索贿情节。
潘黎宦说，目前机场正在寻找受到击打的中国乘客，并将向他道歉。
金兰国际机场距离越南旅游胜地芽庄仅36公里，每日接待约2000名中国游客。（新华国际客户端报道）
以下是英文原文，大意是说因为航班延误，中国乘客极为不满，大肆破坏机场秩序，有一名乘客不服从要求其坐下的命令，才被保安从后重击，否认有索贿情形
The management of Cam Ranh International Airport in central Vietnam said it has suspended a security officer for slapping a Chinese passenger on the back during an unusual chaotic scene there on Monday.
Phan Le Hoan, the airport’s director, said a Vietnam Airlines flight to Shanghai, China was delayed on Monday afternoon as the airport had to coordinate with the overloaded Shanghai airport for a new schedule.
A number of Chinese passengers were upset after waiting for three hours since 5 p.m. and they started screaming, jumping onto the seats in the waiting area and causing disorder, Hoan said.
The director said camera footage showed that a security officer, named Nguyen Van Thai, hit one of the Chinese passengers on the back after the man refused to sit down.
Hoan said Thai had been suspended pending further punitive measures.
The airport director made the comments after several Chinese websites said some Chinese passengers were beaten and demanded to pay bribes at the Cam Ranh International Airport on Monday.
The reports said many Chinese passengers were not satisfied with the attitude and behavior of the airport staff over the delay of around five hours, and that one even lost a cellphone after having his luggage checked.
But Hoan said there was no beating, other than the slapping incident.
The passenger who lost the phone later found out that his child had it, he said.
Immigration officers also dismissed the bribery accusations.