MANILA – Low-cost carrier Cebu Pacific on Thursday announced that it would not be charging passengers who wish to rebook flights in the wake of Bangkok’s Erawan Shrine bombing.
This advisory from Cebu Pacific comes a day after flag carrier Philippine Airlines (PAL) decided to waive rebooking fees for the same reason.
Cebu Pacific said that passengers booked on flights to and from Bangkok on Aug 18 – 31 may rebook their flights for travel within 30 days from the original departure date; or opt for full travel fund without penalties.
The airline company, however pointed out that these options are available for passengers with bookings made on or before Aug 17 only.
It also urged passengers to specify their preferred option by calling the airline company’s reservation hotlines (+632)702-0888 or (+6332)230-8888, or visit any of its ticket offices.
However, Cebu Pacific said that flights to and from Bangkok, Thailand continue to operate as scheduled at this time.
The airline company said that it is also closely monitoring the situation and will provide updates to passengers as soon as available.
To recall, the shrine bombing incident killed 22 people and wounded 120 others including one Filipino worker.
The Department of Foreign Affairs (DFA) has so far placed Thailand under Alert Level 1 and advised Filipinos to be alert and take necessary precautions.
Alert Level 1 is issued when there are valid signs of internal disturbance, instability, and external threat to the host country.