Cebu Air passenger terms and conditions approved

CEBU AIR, Inc.’s amendments to its conditions of carriage, including terms covering interline agreements, baggage, and promotional fares, among others, have been approved by the Civil Aeronautics Board (CAB), in an apparent attempt to achieve smoother interoperability with its strategic partner Tigerair.

According to a bulletin published in newspapers, the budget airline operator applied before the CAB in June to amend the terms, the amended parts of which also include changes in conditions for itinerary receipts, fare combinations, cancellations, seat selection process, rebooking, use of a travel fund, and conduct of passengers.

Under Clause 4 of Cebu Air’s amended general terms and conditions of carriage, the airline will carry a passenger only if he is named in the itinerary receipt, if his booking is confirmed in the reservations system, and upon presentation of proof of identification and such valid travel documents as may be required by law.

Under Clause 5.1, passengers must pay fares in full before the carrier issues an itinerary receipt, and applies only to carriage from the airport of origin to the airport of destination. Fares are considered flown and will be forfeited when passengers do not show up at the check-in counter or, following successful check-in, at the boarding gate.

Fares do not include ground transport services between airports and between airports and town terminals; administrative and service fees and other charges; government taxes, fees and charges; or government-authorized airline surcharges.

Promotional fares and lite fares with promotional code discounts and the applicable fees, taxes and surcharges are non-transferable, non-reroutable, non-refundable and may not be stored in a travel fund but may be rebookable.

Under Clause 18, the airline may sell air transportation services which are operated by other carriers with their respective carriers’ flights and airlines’ designator codes.

Last week, budget carriers Cebu Pacific Air and Tigerair advanced their commercial partnership by beginning to offer mutual ticketing on their Web sites and offering seamless check-in, connections and baggage service.

“The first interline flights [will be] available for sale on the Tigerair Web site from 23 July 2014. Tigerair flights will be available on Cebu Pacific’s Web site from September 2014,” Cebu Pacific said in a statement.

The agreement effectively widens the flight network of each airline by facilitating both domestic and international collaboration, Cebu Pacific said.

The so-called “interline agreement” is part of a strategic alliance entered into by the two carriers earlier this year and enables passengers to cross-book flights on a single itinerary, permitting connections within Asia-Pacific and Middle Eastern destinations.

On Friday, Cebu Air closed at P57.50, down by 30 centavos or 0.52%. — Chrisee Jalyssa V. Dela Paz