Glitch In Hotel Website Gives Away Free Rooms

i-Hotel is a budget boutique hotel located at The Strand, Kota Damansara near Kuala Lumpur, Malaysia.

In February, many people booked i-Hotel Superior Room for free after news broke out about a glitch in this hotel’s website (http://www.i-hotel.com.my).

The listed price for the Superior Room in the website is RM 98 per night. However, the price was somehow set as RM 0 in the booking system.

When i-Hotel realized the problem, they apologized in email,

“”Well, we made a big mistake in our pricing engine that capped every booking on the site at RM0.00. The mistake started at 25/2/2011. When we figured out the mistake was happening, we had to shut down the site for a bit until we got the pricing problem fixed.

While we’re sure this was a great deal for guests, it was inadvertent, and we took a big loss so far. However, it was our mistake. We will be honoring all bookings that took place on hotel website during our mess up. We apologize to anyone that was confused and/or frustrated during out little hiccup and thank you all for being such great guest. We hope you continue to support i-Hotel. We will email our promotion for this matter individually.”

At first they only offered 50% discount on every night guests have booked. Many people were disappointed and wrote negative reviews about this hotel on the Internet.

In the end, i-Hotel changed their minds and sent out confirmation email to affected guests and offered them free rooms.

AirAsia 10th Anniversary 10-Sen Mega Sale

Mr. 0 is not coming back this May. AirAsia no longer offers free seats this year. Instead, AirAsia will offer some 10 cent seats this time. If you’ve been waiting for AirAsia free seats, this is the best deal you can get for spring 2012.

AirAsia X also have some long-distance flights on sale.

The booking period is from 1200hrs (GMT +8) on Monday, 23 May until 2359hrs (GMT +8) on Sunday, 29 May 2011 for travel between 6 February and 20 June 2012.

All domestic flights in Malaysia have 10-cent seats, the all-in-fare would be RM 6.1 or THB 70.

The international destinations offered in this Big Sale include Mumbai, Tokyo (Haneda), Jakarta, Medan, Bangkok, Phuket, Colombo, Bali, Gold Coast and Singapore. The all-in-fare is RM 25.1 or THB 280.

Kathleen Tan, Regional Head of Commercial, AirAsia said, “We know that our Big Sale is a highly anticipated event by all our guests! The pricing of 10 sen fare signifies our 10th anniversary later this year and a treat to our loyal guests as there’s no fuel surcharges for the routes mentioned above. This low fare will definitely whet their appetite for travelling, excite the market and at the same time benefit all the consumers out there. We have always believed in empowering more people to fly with us and so that they can take this opportunity to explore more destinations throughout our AirAsia network. Apart from great savings on flights, guests can also save up to 30% when they purchase their food, check-in baggage, seat selection and other add-ons online as well.”

Thai AirAsia also have some THB 10 seats to offer, international destinations include Yangon, Phnom Penh and Ho Chi Minh City.

Booking Period : 23(12PM, GMT+8) May 2011 ~29 May 2011 

Travel Period : 06 Feb 2012 ~20 June 2012

Fly from Kuala Lumpur International Airport (LCC Terminal), Kuala Lumpur to:
Domestic All-in-fare from
Langkawi RM 6.10
Kota Bharu RM 6.10
Alor Setar RM 6.10
Kota Kinabalu RM 6.10
Penang RM 6.10
Kuching RM 6.10
Kuala Terengganu RM 6.10
Johor Bahru RM 6.10
Sandakan RM 6.10
Sibu RM 6.10
Labuan RM 6.10
Miri RM 6.10
Tawau RM 6.10
Bintulu RM 6.10
International All-in-fare from
Bangladesh
Dhaka RM 125.00
Brunei
Brunei RM 55.00
Cambodia
Phnom Penh