AirAsia Notice

[IMPORTANT NOTICE] Disruption to AirAsia and AirAsia X airport operations

AirAsia reservation and airport systems are currently unavailable due to technical issues being experienced by our supplier, Navitaire.

As a result, we are unfortunately expecting delays and disruption to our flight and airport operations on Saturday 11th October.

To minimise any delay to your journey, we kindly ask all guests to arrive at the airport a minimum of three (3) hours before departure.

Please check airport departure screens carefully and look out for our staff who will be able to support you with any queries. Please do be patient with us during this time as our staff work hard to get you on your way as quickly and safely as possible.

AirAsia is working around the clock with our suppliers to restore full services as quickly as possible. We thank you in advance for your understanding.

[重要提示] AirAsia 和 AirAsia X 機場營運延誤

由於我們的供應商Navitaire出現技術問題, AirAsia預訂服務和機場系統目前無法運作。

故此,我們對10月11日(六)可能會延遲的航班和受影響的機場服務深表遺憾。

為了減少延誤您的行程,我們建議所有旅客至少在起飛前3個小時到達機場。

請仔細核對機場離境屏幕。如有任何疑問,請向我們的職員查詢,他們將耐心地為你解答。在等候我們的員工為你恢復一躺快捷而安全的行程時,請耐心等候。

AirAsia 現正24小時與供應商合作,以求儘快全面恢復服務。我們感謝你的理解及體諒。