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前阵子我买了亚航机票明年飞巴黎，于是开始寻找巴黎住宿。

在HostelWorld上居然被我发现了2欧元一晚的房间，宾馆名称Le Montclair Montmartre。不过只有提前大概一年时间订才有这特价。这正好配合我买的亚航机票，于是我毫不犹豫订了8晚，支付了10%房款。

很快我就收到了HostelWorld寄给我的确认信。稍后也收到了酒店用bonjour@lemontclair.com邮箱直接发给我的确认函。两封电邮都确认了2欧元一晚的房价。

2欧元的房价的确很诱人。是不是网站搞错了？我于是又跑去别的网站查询。在Hostels.com上也有这间酒店2欧元的房。我又试着订了看看。同样成功，预付了10%，收到了Hostels.com和bonjour@lemontclair.com分别发给我的确认信，两封信都确认2欧元的房价。

但我还是不放心，又跑去第三家网站HostelBooker查询，价格相同。于是我也订了一晚，2欧元，预付了10%。很快也收到了HostelBooker的确认信，确认2欧元房价。

我于是有了五份法律文书确认这2欧元的房价。第二天等到的却是自称酒店经理的Romuald BORCEUX发来的E-mail,“The correct price per night is 89.9 euros per night, but as we don’t know what happend with the booking, we give you a discount for 70 euros per night.”

他居然说房价标错了，应该是89.9欧元一晚，但可以给我折扣，让我付70欧元一晚得了。

70欧元跟2欧元差别也忒大了吧，我当然不同意。我还有5份文字合同在手呢。

我告诉他不行，他回信说去跟HostelWorld探讨解决方案。

接着当晚就收到另一封酒店直接用bonjour@lemontclair.com信箱给我发的确认信，房价2欧元一晚。

实在令人困惑，这酒店怎么变来变去，到底想要我付多少？

我去HostelBooker网站投诉，被告知将24小时内回复我。但我等了好多天也没音信。最后我上HostelBooker脸书诉苦，终于有人看到。回复我说没有及时答复我是因为根本没收到我在网站提交的投诉。那我在网站提交投诉表格后干吗还跟我确认说，收到投诉，24小时内回复？

最令人气愤的是，HostelBooker也没征求我的意见，直接跟我说已经把我的订单取消了。我可没有同意不去住这2欧元一晚的宾馆呀！

最后一查信用卡帐单，果然退费了。但是付款时收了一笔手续费，退款时又收了一笔手续费。退款比付款少。

不过这是小钱，最大问题是我的巴黎宾馆怎么办。退给我的2欧元还能再找到住宿么？

On June 22nd, while I was browsing HostelWorld.com in search of a place to stay in Paris, I noticed what I thought a fantastic early bird promotion at Le Montclair Montmartre.

The room rate was set at 2€/room which is much more expensive than Tune Hotel early bird rates. But this is Paris, so everything should be a little more expensive.

I successfully made a booking for a few nights and received a confirmation email from HostelWorld.com. Later, I received another “Reservation Confirmation – Le Montclair Hostel, Paris” email from bonjour@lemontclair.com. Both have confirmed the same low price.

Since the price is so low, I want to double check to make sure. I opened HostelBooker.com to make the same search and found they have the same (I thought) promotional rates of 2€/room.

I couldn’t help but book a few more nights since this was such a great deal. I soon received one confirmation email from HostelBooker.com and another directly from the hotel. Again, they confirmed the 2€ rate.

Out of curiosity, I triple checked their price at Hostels.com. Guess what? Same low price of 2€/night.

I booked one more night via Hostels.com and received the confirmation email from Hostels.com which also confirmed the price should be 2€/night.

June 22, 2011 7:11 PM
HostelWorld.com sent me first confirmation email.

June 22, 2011 9:16 PM
First “Reservation Confirmation – Le Montclair Hostel, Paris” from bonjour@lemontclair.com

June 23, 2011 4:17 AM
Hotel manager Romuald BORCEUX sent me his first email

Romuald BORCEUX, who claims to be the Manager & Directeur of Le Montclair hostel, says in the email, “The correct price per night is 89.9 euros per night, but as we don’t know what happend with the booking, we give you a discount for 70 euros per night.”

What a bargain! Le Montclair hostel only wants me to pay 35 times the price I should pay. I should prepare thousands of dollars more for them?

I had 3 confirmation letters from HostelWorld.com, HostelBooker.com & Hostels.com, 2 confirmations letters sent out by the hotel directly. All have confirmed the same 2€ rate. Why should I pay more?

I replied Romuald BORCEUX in email and told him my position.

June 23, 2011 8:32 AM
Email from Romuald BORCEUX, says “I will contact Hostelworld to inform them and transfer your answer to see with them what is the best solution.”

June 23, 2011 9:08 PM
Email from bonjour@lemontclair.com, Subject “Reservation Confirmation – Le Montclair Hostel, Paris”.

This email again confirmed the price, “Total Cost (incl. TAX) EUR 1.80″ (I’ve paid 10% deposit to Hostels.com)

Did they change their minds? Will they change their minds again? How much should I pay? I will demand re-confirmation from them and update the post. So far, they just avoid me. I haven’t heard any words from them since June 23.